This week I received a call from a friend asking about the social media services we provide for select clientele through our media services team.
Evidently their company had received a negative review on the Yelp website - and they were therefore seeking advice regarding how to respond. During our discussion I learned that their company did not have a clear strategy for social media engagement.
In recent months, I am finding more and more leaders of businesses and organizations who find themselves in similar circumstances.
As the summer approaches for our Northern Hemisphere readers, now is a good time to consider, plan, and schedule a break from the day-to-day grind of continuous activity.
Although entrepreneurs and strong, capable leaders can find it difficult to “pull the plug” of continuous activity, it is a proven fact that taking time away from leadership responsibilities to rest, relax and get refreshed will actually lead to improved performance after the rest period.
"It ain't the heat, it's the humility."
- Yogi Berra (pictured above)
As I observe the character and practice of the leaders I admire, an attribute that consistently stands out to me is their humility. This characteristic is expressed in a number of ways that are worth pondering:
As a consultant to both for-profit and non-profit organizations, I am frequently asked about Board Meetings and, specifically, how to take minutes at these meetings for inclusion in the corporation’s records.
In order to provide a solid foundation for an answer to this question, please consider the following:
Last week I pointed out that sometimes “children’s stories” can convey a message (or two) that we initially miss when reading the story to our children. I illustrated, by referencing a quote from the Wizard of Oz, that on further reflection such stories can reveal important leadership principles (click here to read).
Sometimes “children’s stories” carry a salient message (or two) that we initially miss when reading the story to our children.
Even so, once these stories are embedded into our life-culture, reflecting on them when we are older can remind us of some very basic and yet critically important leadership principles.
There is a crucial lesson that I often revisit in this email/blog that is highlighted in the famous story of “Alice in Wonderland” penned by Lewis Carrol. The dialogue between Alice and the infamous Cheshire cat follows, on point:
Last week I wrote an article entitled, “Leadership and Political Correctness – 5 Questions” (Click here to read).
It was amazing for me to see the written responses - and to hear the comments from those people with whom I interact locally. The topic of political correctness seems to have hit a discussion stream that is on the top of many people’s minds of late.
Leaders today face a gauntlet of social issues – and it would be difficult (at best) to address each of them objectively. Yet one of the issues that is affecting decision-making for those who lead is political correctness.
Rather than trying to sort it out in the context of this email blog, I will simply point out that there are (at least) five questions that surface when I consider the implications that evolve from the current climate of “political correctness:”